Terms and Conditions Using the a6stra Platform

These Terms and Conditions ("Agreement") govern the relationship between a6stra and every individual who accesses or uses the platform, website, mobile application, and all services provided by a6stra (collectively referred to as the "Platform"). This Agreement should be read together with the a6stra Privacy Policy, which forms part of this overarching agreement.

By registering an account, logging in, making a deposit, playing any game, or simply browsing the a6stra platform, you confirm that you have read, understood, and agreed to be bound by all terms stated in this document. This consent is final and binding.

A6stra reserves the right to modify, add to, or remove any part of these terms at any time without prior notice. It is the user's responsibility to review these terms periodically to ensure you are always aware of the terms currently in effect.

To register and use the a6stra platform, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years old on the date of registration. a6stra has a zero-tolerance policy on underage gambling and will verify the age of all members through the KYC process.
• You must be an individual registering in your own name and not representing any third party without written authorization from a6stra.
• You are not currently prohibited from using any online gambling platform by any law, regulation, or directive applicable to you.
• You do not have any other active or suspended a6stra account. Each user is only permitted to hold one account only.
• The information you provide during registration is accurate, complete, and up to date.
• You are playing with your own funds and not with borrowed money or funds derived from illegal activities.

A6stra reserves the right to reject any registration application without providing any reason. Identity verification (KYC) is mandatory and must be completed before your first withdrawal can be made.

Each a6stra account is the exclusive property of the individual who registered it. Transferring, selling, or sharing an account with any other party is strictly prohibited and may result in immediate account suspension or termination.

You are fully responsible for:

• Keeping your password and account login credentials confidential. a6stra will not be held responsible for any losses resulting from unauthorized access caused by your negligence in safeguarding your login details.
• Notifying a6stra immediately via live chat if you suspect your account has been accessed without authorization or if your password has been compromised.
• Ensuring all personal information in your account remains accurate and current at all times, including your email address, phone number, and bank account details.
• All activity that occurs in your account, including all wagers, deposits, and withdrawals made using your login credentials.

A6stra uses SSL 256-bit encryption and a two-factor authentication (2FA) system to protect your account. However, account security also depends on your own actions in safeguarding your login credentials.

A6stra accepts deposits and processes withdrawals via a range of supported payment methods, including FPX bank transfer, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, and GrabPay. All transactions are processed in Malaysian Ringgit (MYR).

Regarding Deposits:

• The minimum deposit is RM30 for most payment methods.
• Deposit funds will be credited to your account within 1 to 5 minutes after payment confirmation.
• A6stra does not accept deposits from third parties. Funds must come from a bank account or e-wallet registered in your name.
• A6stra reserves the right to request proof of payment if there is any discrepancy in transaction records.

Regarding Withdrawals:

• The minimum withdrawal is RM30 and the daily maximum is RM100,000 for bank transfers.
• All withdrawals are processed within 10 to 30 minutes after the request is approved.
• The first withdrawal requires full KYC verification, including a copy of your identification card and proof of bank account ownership.
• Withdrawal funds will only be transferred to a bank account or e-wallet registered in your own name. No exceptions to this rule will be made.
• A6stra does not charge any processing fees for standard withdrawals. However, your bank or e-wallet provider may apply their own charges.

A6stra offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and special promotions for VIP members. Each bonus is subject to varying wagering requirements.

• All bonuses carry a minimum wagering requirement that must be met before any withdrawal can be made from the bonus balance.
• The wagering requirements, maximum bet limits, eligible games, and validity period for each bonus will be clearly stated in the respective promotion's terms.
• Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
• A6stra reserves the right to void any bonus obtained through illegitimate means, including bonus abuse or promotion misuse.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• A6stra reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

A6stra VIP members enjoy more favorable bonus terms, including lower wagering requirements and higher withdrawal limits. For more information about the VIP program, visit the VIP us.

All games offered on the a6stra platform use a random number generator (RNG) that has been certified by independent international testing bodies. This ensures every game outcome is entirely random and cannot be manipulated by any party, including a6stra itself.

• The return-to-player (RTP) percentage for each game is as specified by the respective software provider and can be reviewed in each game's information section.
• Any technical disruption during a game that renders an outcome invalid will be resolved based on a6stra's server records, which are considered the official and final record.
• In the event of a discrepancy between the display on your device and the a6stra server records, the server records will serve as the definitive reference.
• A6stra reserves the right to void any wager where there is a significant technical error or disruption affecting the integrity of the game.
• The use of automated software, bots, or any unfair methods to gain an advantage in games is strictly prohibited and may result in immediate account suspension.

The following are strictly prohibited on the a6stra platform:

• Registering more than one account or using another person's account.
• Providing false, inaccurate, or misleading information during registration or the KYC process.
• Using funds derived from illegal activities, fraud, or money laundering to make deposits.
• Colluding with other players to manipulate game outcomes or exploit the bonus system.
• Using any third-party software, bots, or automated scripts to play or interact with the platform.
• Threatening, insulting, or bullying any member of the a6stra team or other players.
• Attempting to hack, breach, or disrupt the security of the a6stra platform systems.
• Abusing the bonus or promotion system through arbitrage betting or similar methods.

A6stra reserves the right to suspend or terminate any user's account at any time if there is reasonable cause to do so, including but not limited to a breach of these terms, suspected fraudulent activity, or a request from the relevant authorities.

Users may also request account closure at any time by contacting the a6stra support team via live chat. Before the account is closed, all eligible balances after meeting the wagering requirements will be processed for withdrawal.

In the event of account termination due to a breach of terms, a6stra reserves the right to:

• Withholding all account balances associated with activities that violate the terms.
• Cancelling all bonuses and wins obtained through unauthorized means.
• Reporting suspicious activity to the relevant authorities when required.

For information on self-limit and self-exclusion options as part of our responsible gaming programme, please visit the Responsible Gaming us.

To the extent permitted by applicable law, a6stra shall not be liable for any indirect, consequential, incidental, or punitive losses arising from the use of the platform, including loss of profits, data, or business opportunities.

• A6stra makes no guarantee that the platform will always be available, error-free, or meet your specific expectations.
• Service disruptions caused by system maintenance, technical issues, or circumstances beyond a6stra's control will not entitle users to claim any compensation.
• A6stra is not responsible for any losses resulting from the user's own actions, including wagering decisions made.
• Use of the a6stra platform is at the user's own risk. Gambling can result in financial loss. Please gamble responsibly.

A6stra reserves the right to amend, add to, or replace any part of these Terms and Conditions at any time. Changes take effect immediately upon being published on the platform. Continued use of the platform after any such changes constitutes your acceptance of the amended terms.

We will endeavor to notify users of material changes via in-platform notifications or registered email. However, it remains your responsibility to review these terms periodically.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with this agreement shall be resolved through negotiation first, before any legal proceedings are initiated.

If you have any questions regarding these Terms and Conditions, please contact our support team via live chat, available 24 hours a day, 7 days a week.